Patient Information
Payment Information
It is important to be fully informed of any out-of-pocket charges associated with your admission. Please read the following information and contact us if you have any concerns or queries.
Download our Admission Form
Please ensure your information is accurate to avoid any issues at the time of your admission. Should you require any assistance please contact our reception team.
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Health Funds explained
Privately Insured patients
Please confirm with your health Fund prior to admission the following;
- Does my policy cover me for this procedure
- Do I have any access payment on my insurance policy
- Are there any co-payments required for my surgery
- Does my policy exclude any treatments
- Are any prosthetics or disposable items used in the surgery that are not covered by insurance.
Please note that if you are a member of your health fund for less than 12 months your fund may not accept liability for the costs of this admission, especially if your condition existed prior to you joining your health fund.
DVA Patients
Gold card holders are covered for all care. White card holders are covered subject to approval by DVA
WorkCover and Third-Party patients
Total payment (aside from any ancillary charges) must be made on admission unless approval for admission has been confirmed by your insurance company. Please bring full details of your claim, including the letter from the insurance company on the day of your surgery.
Uninsured patients
Total payment (aside from any ancillary charges) must be made on admission. Please contact us prior to your admission for an estimate of fees and charges.
Overseas Patients
If you are insured with any overseas company, you will be asked to pay the estimated cost on admission. Please contact the hospital prior to your admission for an estimate of fees and charges.
As it is any estimate only, in the event of unforeseen complications or variations from the proposed treatment, the cost of your procedure may vary.
General information
Financial consent
Prior to your admission, you will be given an Informed Financial Consent Form. This form must be signed either prior to or on the day of your admission. This form will outline the estimate of expenses. Whilst every effort is made to provide you with an accurate assessment, additional costs are sometimes incurred during surgery which are unable to determine in advance. Other costs which may occur during your stay will be billed to you after your procedure.
What costs could I concur that will not be covered by my Health Fund?
- Pharmacy (medicines required during your admission and discharge medications)
- Pathology (e.g. blood tests)
- Imagining or X-Ray
- Medical and Allied Health Practitioner fees may be billed separately by the Practitioner.
- Please discuss these with your Doctor prior to your admission.
You may receive separate accounts for
- Surgeon fee
- Anaesthetist fee
- Assisting Surgeon fee
- Other consultants fee
If you have any concerns or queries regarding Health Funds and payments please call the Hospital prior to your admission.